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Friday, October 26, 2012

So disappointed


WITH BRINCA DADA

I've been looking at   teak blocks  at  brinca dada   for quite a while.   I thought that they would make interesting furniture and decorations in miniature.  They are a bit pricy at $59 for 22 blocks and I really wanted 2 sets, so I waited.   Then last week I read a posting from  Mini Modern  that used these same blocks in mini setting.  So I went and looked at them again, Wow they were on sale, $47, still not cheap but I figured that the price was not going to get any better.   Then I almost changed my mind when saw that the S&H charges were $31.46, but I took out my charge card and ordered 2 sets of teak blocks.  This was a big splurge for me but I was really looking forward to getting my hands on these blocks and playing.

Monday, 6 days after ordering I was very excited when my husband brought the box in with the mail, I couldn't wait to get it open.  I opened the box, pulled out on set of blocks that where wrapped in bubble wrap and taped up tight.  I took out my scissors and started cutting away tape, alot of tape.  I finally got the wrapping off, the blocks were still in a plastic bag but  there was a very strong nasty smell.  MOLD!   I took a closer look at the blocks, still in plastic, they are streaked with black and grey.   Mold YUK.

I never opened the bag, never got my hands on the blocks, I didn't unwrap the second set.  I had my husband put the box outside on the porch and I went and washed my hands.   Then I immediatly sent an email telling them that I was disappointed to find mold on my purchase.

I've had no respose.  My husband sent an email, yesterday, asking for the charges on our credit card to be reversed, for a mailing  label so that we can return the blocks and for a response.  We have had no response.   I'm very disappointed in this product and even more disappointed in the lack of customer service.


Thanks for reading my vent and warning,  I would have been much happier sharing pictures of beautiful teak blocks and telling you that even though they were a bit expensive they were worth it.

Thank you for visiting, Mary

9 comments:

  1. Lamento mucho lo sucedido Mary!
    Esperemos que tengas una respuesta pronto
    Un abrazo

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    1. Hola Rosamargarita, Thank you for your support. Still no response.

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  2. That is terrible! I am so sorry that happened to you.

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  3. That sucks! I hope they finally get back to you and make it right!

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    1. Hi Cyd, It looks like we will have to put a claim in with the credit card company, AmEx stands behind it's customers.

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  4. Ohhh, María lamento mucho lo que te a pasado!! que impotencía y decepción!! espero que pronto te den una respuesta y solución, y desde luego haces muy bien en contarlo, para que otras personas no les suceda lo mismo.
    Besos de las Malu´s.

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  5. Olá Maria, fiquei muito triste em saber o que ter aconteceu...espero que encontre uma solução. Um abraço e beijos em teu coração.

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  6. Oh no! That sucks! :( I've looked for those blocks too but now I'm definitely not buying those :/

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