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Friday, October 26, 2012
So disappointed
WITH BRINCA DADA
I've been looking at teak blocks at brinca dada for quite a while. I thought that they would make interesting furniture and decorations in miniature. They are a bit pricy at $59 for 22 blocks and I really wanted 2 sets, so I waited. Then last week I read a posting from Mini Modern that used these same blocks in mini setting. So I went and looked at them again, Wow they were on sale, $47, still not cheap but I figured that the price was not going to get any better. Then I almost changed my mind when saw that the S&H charges were $31.46, but I took out my charge card and ordered 2 sets of teak blocks. This was a big splurge for me but I was really looking forward to getting my hands on these blocks and playing.
Monday, 6 days after ordering I was very excited when my husband brought the box in with the mail, I couldn't wait to get it open. I opened the box, pulled out on set of blocks that where wrapped in bubble wrap and taped up tight. I took out my scissors and started cutting away tape, alot of tape. I finally got the wrapping off, the blocks were still in a plastic bag but there was a very strong nasty smell. MOLD! I took a closer look at the blocks, still in plastic, they are streaked with black and grey. Mold YUK.
I never opened the bag, never got my hands on the blocks, I didn't unwrap the second set. I had my husband put the box outside on the porch and I went and washed my hands. Then I immediatly sent an email telling them that I was disappointed to find mold on my purchase.
I've had no respose. My husband sent an email, yesterday, asking for the charges on our credit card to be reversed, for a mailing label so that we can return the blocks and for a response. We have had no response. I'm very disappointed in this product and even more disappointed in the lack of customer service.
Thanks for reading my vent and warning, I would have been much happier sharing pictures of beautiful teak blocks and telling you that even though they were a bit expensive they were worth it.
Thank you for visiting, Mary
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Lamento mucho lo sucedido Mary!
ReplyDeleteEsperemos que tengas una respuesta pronto
Un abrazo
Hola Rosamargarita, Thank you for your support. Still no response.
DeleteThat is terrible! I am so sorry that happened to you.
ReplyDeleteThank you Sarah
DeleteThat sucks! I hope they finally get back to you and make it right!
ReplyDeleteHi Cyd, It looks like we will have to put a claim in with the credit card company, AmEx stands behind it's customers.
DeleteOhhh, María lamento mucho lo que te a pasado!! que impotencía y decepción!! espero que pronto te den una respuesta y solución, y desde luego haces muy bien en contarlo, para que otras personas no les suceda lo mismo.
ReplyDeleteBesos de las Malu´s.
Olá Maria, fiquei muito triste em saber o que ter aconteceu...espero que encontre uma solução. Um abraço e beijos em teu coração.
ReplyDeleteOh no! That sucks! :( I've looked for those blocks too but now I'm definitely not buying those :/
ReplyDelete